At BloxCart, we prioritize customer satisfaction with a simple and transparent refund policy designed to benefit our customers.
- Refund Eligibility:
- Refunds can be requested only if the order has not been claimed.
- Time Frame:
- Requests for refunds must be made within 48 hours of purchase. If an order remains unclaimed for 48 hours, it will be automatically refunded according to our delivery guarantee.
- Non-Returnable Items:
- Once an item is claimed, it becomes non-refundable and non-exchangeable due to the automated nature of our delivery system.
- Processing Time:
- Refunds will be processed within 3-7 days after the request is received. Note that additional time may be required for the refund to appear on your credit card statement.
- Policy Abuse:
- We reserve the right to refuse a refund if there is any suspicion of policy abuse.
We appreciate your understanding and are here to assist with any questions or concerns you may have about our refund policy.